Recognition

Quality Assurance

All Smart Helpers have completed at least one of the following relevant ERB courses:

Service Provided Placement-tied Courses
Home
  • Foundation Certificate in Domestic Helper Training#
Pet care
  • Foundation Certificate in Pet Groomer and Shop Assistant Training
  • Foundation Certificate in Pet Grooming Assistant Training - Youth Training Programme
  • Foundation Certificate in Pet Care Worker
Elderly Care / Personal Care
  • Foundation Certificate in Escort Service for Out-patient Visit Training
  • Foundation Certificate in Care Worker Training#+
  • Foundation Certificate in Elderly Care Worker Training#
  • Foundation Certificate in Care Worker for Discharged Patients Training
  • Certificate in Health Worker Training
  • Foundation Certificate in Care-related Support Worker Training#+
Healthcare Massage*
  • Foundation Certificate in Healthcare Massage

    #Trainees of the above courses have to attend the standardized practical assessments conducted by the ERB Practical Skills Training and Assessment Centre ("PSTAC"). For other courses, trainees are required to attend the assessment(s) by individual training bodies.

    + Including the “Foundation Certificate in Care Worker Training” or "Foundation Certificate in Care-related Support Worker Training" obtained under the Modular Certificates Accumulation Scheme.

    *There are additional requirements and different registration procedures for trainees to provide healthcare massage service.


Quality Service Award

To encourage Smart Helpers to provide quality service to employers, Smart Living presents "Quality Service Award" to Smart Helpers who frequently received "very satisfactory" comments from employers.

Name List of Awardees